Strategic Communications Manager

Job Locations US-NJ-Holmdel
Posted Date 3 weeks ago(1/26/2018 11:02 AM)
# of Openings


The Strategic Communications Manager is responsible for helping the company to gain market exposure and enhance market perception through media and influencers.   Responsibilities include writing and managing distribution of press releases, securing earned media opportunities, driving our social strategy, leading analyst relations, managing our company blog, and creating award submissions. The role requires this person to be adept at producing and editing high quality content quickly and accurately.  The Strategic Communications Manager will be a key member of the Corporate Marketing Team, working closely with the rest of Corporate Marketing (Solutions Marketing, Demand Generation, etc) to improve brand awareness and perception.  


  • Write, edit and manage distribution of press releases.
  • Manage inbound media inquiries.
  • Identify and pitch earned media opportunities for the brand and thought leaders.
  • Lead analyst relations.
  • Manage the social media strategy for the company.
  • Manage the corporate and product blogs.
  • Create award submissions.
  • Partner with HR on employer related initiatives.
  • Track and report on communications program performance.
  • Monitor and manage media mentions.


  • 3-5 years of public relations and/or communications experience
  • 2-4 years of management experience
  • Experience with PR Newswire and media monitoring tools is highly preferred
  • Knowledge of media in our industry is a plus
  • Social Media and blogging platform experience
  • Analyst relations experience is preferred


Other Requirements:

  • Solid leadership/influencing skills; highly capable of developing and maintaining relationships
  • Strong communication skills both oral and written
  • Excellent ability to work in a team-oriented, collaborative environment
  • Strong attention to detail
  • Self-starter with the ability to adapt to change and balance competing demands
  • Exceptional external and internal relationship skills
  • Data-driven decision making
  • Expertise with Microsoft Excel, Word and PowerPoint


A Bachelor’s degree in PR, Communications or Marketing is required.


We value people who are smart, passionate and get things done.  Fit is the most important criteria for us when hiring. We can always find “good technicians” but finding “good technicians” who can succeed in our environment is absolutely critical. So, when we say “fit,” what does that mean to us? To “fit” at WorkWave you must be:


  • Intellectually Curious and Passionate: You love figuring out what the problem is and finding a way to fix it. You enjoy coming to work each day and have a positive energy that the organization can see and feel.
  • Empathetic and Respectful: You truly appreciate other’s perspectives. You put yourself in others shoes and go out of your way to ensure that all perspectives are heard and understood before decisions are taken.
  • Team Player: You’re willing to jump in and help whenever and wherever needed by the team. Your goal is to find ways to provide value rather than call attention to your individual performance.
  • Analytical: You use data as a guide in your decision-making. You’re able to understand what data is needed, to parse that data in ways that provide key insights and summarize it for the team so that it can be used to drive the intended decisions.
  • Get Things Done: Once you’ve determined the key elements of the problem, you solve it and figure out how to most effectively put that solution in place. You’re not afraid to roll up your sleeves, take responsibility and make things happen as an individual contributor but also know how to drive your team to do the same. Once you start them, you like to finish things, not just “checking the box” but making sure that they get done and done right.
  • Willing to Make Mistakes and Intellectually Honest When You Do: You are not afraid to make mistakes and, when you do, you admit them, learn from them and ensure they don’t get repeated in the future. Placing blame and spending time pointing fingers is not part of your DNA…learning enough to make sure we don’t repeat the mistake is.



Why work for WorkWave?

WorkWave is unique in that it has a large, established base of loyal customers but also has enormous growth opportunities.  We are transforming the field service industry, one customer at a time, by building intuitive, best in class cloud-based software, mobile apps and high-value services that solve key pain points our customers face every day, allowing them to save money, save time and improve customer service levels.  To do this, we focus on 3 simple things:  (1) Hiring and developing great people, (2) Building great products quickly and (3) Turning customers and employees into raving fans. We’re looking for individuals that are passionate about and can help us deliver on those 3 simple (but hard to achieve) tenets.

We offer all the standard benefits, including health and dental, paid time off, a 401k with company match and a great environment filled with energetic, fun, team oriented people.  Most importantly, at WorkWave, there IS such a thing as free lunch.  By bringing in lunch from local businesses 4 days per week for our entire NJ staff, we support local business and offer a great perk, all at the same time.

This position is based at our head office in Holmdel Township, New Jersey.  You must be willing to work full time in Holmdel Township for the foreseeable future.  The job is worth it, and there are tons of great places to live in and around the area.  Plus, you get to be part of a really energetic, talented team of digital marketing experts.



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