WorkWave™

Security Systems Engineer

US-NJ-Holmdel
2 weeks ago
ID
2017-1251
# of Openings
1
Category
R&D

Overview

Do you have experience helping to secure public and private networks, applications and data from the latest threats, attacks and vulnerabilities? Do you love solving complex technical problems? Are you seeking to be part of a company that is changing the way field service companies, large and small, are using technology to deliver better, faster, cheaper service to their customers? Join WorkWave to help us develop and deliver solutions to protect our enterprise systems, applications and customer data.

 

We are looking for a Security Systems Engineer to join our Technology Operations team in support of our cloud and customer-hosted web-based software solutions. As a Security Systems Engineer, you will develop and deliver solutions to protect our enterprise systems, applications and data by building tools and creating policies and practices that mitigate and prevent unauthorized access, use, disclosure, modification and disruption to WorkWave’s business operations. You will also assist with systems administration responsibilities including operating and maintaining our production environments; with an eye towards the security of those systems.

Responsibilities

You’ll play a key role on our Tech Ops team -- specifically, you'll share in the following responsibilities:

 

  • Define and implement security processes and tools for WorkWave’s cloud based infrastructure, including Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Identity and Access Management and web application security assessments. You know all of the ways in and out of a system and how to actively test for and protect against intrusions.
  • Implement and configure local and cloud firewalls, design secure network infrastructure including proper DMZs, subnets, IP allow/deny rules, etc.
  • Participate and drive security discussions through all aspects of system design and implementation, including development, testing and production
  • Define, implement and maintain security and access policies
  • Recommend and implement authx/authz and encryption policies and technologies
  • Investigate and respond to intrusion and security incidents
  • Perform technical security assessments, penetration tests and security audits
  • Develop solutions for continuously monitoring and improving our system uptime
  • Create policies and procedures to manage our virtual and physical server infrastructure including server resources, backup and recovery, performance management, and capacity planning
  • Assist with the design and implementation, including gap analysis, of production and local IT systems to meet security needs
  • Support our development engineers in deploying and maintaining our software systems over a variety of environments from Windows to Linux, .NET to Java, IIS to nginx.
  • With our development engineers, troubleshoot performance and reliability issues across our infrastructure
  • Be (or become) an expert in: AWS hosting, including VPC, EC2, ELB, and RDS, Virtual Networking Topologies, PowerShell/DSC, BASH, PHP, Windows, SQL Server (deployment and monitoring), Linux, RDP, and more

Qualifications

  • 3 years or more managing network and application security in a data center or cloud environment
  • 3 years or more managing a network of more than 100 machines, ideally in a SaaS model
  • Scripting in two or more languages, such as: PowerShell, BASH, PERL, PHP, Python, Ruby, Make.
  • Practical experience in security engineering, applied cryptography and authentication standards
  • Strong knowledge and experience working with Ops DBAs in managing and securing production databases such as MySQL, Oracle and MS SQL (or their RDS equivalents)
  • Experience with multiple monitoring solutions, such as: OpsWorks, Nagios, Zabbix, NewRelic, Ganglia, splunk, graylog2, logstash, etckeeper
  • Knowledge of at least one virtualized environment including : vmware, virtualbox, vagrant, AWS toolkit, docker, openstack, eucalyptus, KVM, Packer, Xen
  • Some experience with: chef, puppet, salt, DSC, ansible, etckeeper is desireable
  • Experience mentoring junior engineers and presenting security knowledge and findings to stakeholders at all levels
  • Strong problem solving and communications skills with experience guiding stakeholders to accurate decisions based on analyses
  • Plus if you have working knowledge of Cisco network switch and firewall hardware and software setup, configuration and management
  • Plus 2 if you've worked in a world that dealt with storing and moving around large amounts of data, including log files

 

You should also have a Bachelor’s degree (or equivalent experience) in Computer Science, Engineering or a related field and 4 years experience in a Systems Engineer or similar role. 

 

We'd like you to know that "fit" is the most important criteria for us when hiring. We can always find “good techies” but finding “good techies” who share our values is absolutely critical.  For us, and for you!  When folks share values, they look forward to coming to work and spending time with their co-workers in delivering solutions for our customers.  To “fit” at WorkWave you must be:

  • Customer Centric: You have a strong desire to understand and empathize with customers, spending time to truly understand their concerns to ensure that our products and services improve their business performance
  • Intellectually Curious and Passionate: You love figuring out what the problem is and finding a way to fix it. You enjoy coming to work each day and have a positive energy that the organization can see and feel.
  • Empathetic and Respectful: You truly appreciate other’s perspectives. You put yourself in others shoes and go out of your way to ensure that all perspectives are heard and understood before decisions are taken
  • Team Player: You’re willing to jump in and help whenever and wherever needed by the team. Your goal is to find ways to provide value rather than call attention to your individual performance
  • Analytical: You use data as a guide in your decision-making. You’re able to understand what data is needed, to parse that data in ways that provide key insights and summarize it for the team so that it can be used to drive the intended decisions
  • Get Things Done: Once you’ve determined the key elements of the problem, you solve it and figure out how to most effectively put that solution in place. You’re not afraid to roll up your sleeves, take responsibility and make things happen as an individual contributor but also know how to drive your team to do the same. Once you start them, you like to finish things, not just “checking the box” but making sure that they get done and done right.
  • Willing to Make Mistakes and Intellectually Honest When You Do: You are not afraid to make mistakes and, when you do, you admit them, learn from them and ensure they don’t get repeated in the future. Placing blame and spending time pointing fingers is not part of your DNA.
  • Quirky.  No, seriously, that's one of our values.

 

Why work for WorkWave?

 

Voted one of the Best Places to Work in New Jersey, WorkWave is unique in that it has a large, established base of loyal customers but also has enormous growth opportunities in multiple areas.  We are transforming the field service industry, one customer at a time, by building intuitive, best in class cloud-based software, mobile apps and high-value services that solve key pain points our customers face every day, allowing them to save money, save time and improve customer service levels, all at the same time.  To do this, we focus on 3 simple things:  (1) Hiring and developing great people, (2) Building great products quickly and (3) Turning customers and employees into raving fans. We’re looking for individuals that are passionate about and can help us deliver on those 3 simple (but hard to achieve) tenets.

 

Work here...Wave hello to a job you’ll love! This position is based at our home office in the historic Bell Works complex located in Holmdel Township, New Jersey. 

 

We offer a robust benefits package, including health and dental, paid time off, a 401k with company match and a great environment filled with energetic, fun, team oriented people.  Most importantly, at WorkWave, there IS such a thing as free lunch.  By bringing in lunch from local businesses Monday through Thursday for our entire NJ staff, we support local business and offer a great perk, all at the same time. On Fridays we encourage employees to take advantage of the hour lunch break away from their desks and explore what the Bell Works “Metro-Burb” has to offer!

 

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