Returning Candidate?

Compensation & Benefits Administrator

Compensation & Benefits Administrator

# of Openings 
Job Locations 
Posted Date 
General & Administrative

More information about this job


Are you detail oriented, future thinking, and eager to grow in the field of Human Resources?  Do you want to be part of a company that is changing the way field service companies, large and small, are doing business?  Then WorkWave, a leader in SaaS software solutions for the field service industry, has an opportunity for you!  WorkWave is looking for a person with strong time management and communication skills to join our Talent Department as a Compensation and Benefits Administrator.   


Why work for WorkWave?

WorkWave is unique in that it has a large, established base of loyal customers but also has enormous growth opportunities in multiple areas.  We are transforming field service industry, one customer at a time, by building intuitive, best in class cloud-based software, mobile apps and high-value services that solve key pain points our customers face every day, allowing them to save money, save time and improve customer service levels, all at the same time.  To do this, we focus on 3 simple things:  (1) Hiring and developing great people, (2) Building great products quickly and (3) Turning customers and employees into raving fans. We’re looking for individuals that are passionate about and can help us deliver on those 3 simple (but hard to achieve) tenets.

We offer a robust benefits package, including health and dental, paid time off, a 401k with company match and a great environment filled with energetic, fun, team oriented people.  Most importantly, at WorkWave, there IS such a thing as free lunch.  By bringing in lunch from local businesses each day for our entire NJ staff, we support local business and offer a great perk, all at the same time.

This position is currently based at our home office in Neptune Township, New Jersey.  WorkWave’s headquarters will be relocated to the historic Bell Works complex located in Holmdel, New Jersey during early 2017.  There are tons of great places to live in and around the area!



  • Payroll Support and HRIS:
    • Processes wage and salary changes and payments associated with commission or incentive compensation plans.
    • Assists with bi-monthly payroll processing - ensuring calculations, deductions, and withholdings are accurate.
    • Assists with maintaining up to date and accurate records within our HRIS and payroll systems.
  • Onboarding:
    • Collect new hire paperwork and process E-Verify, state reporting and I9 forms. Send out new hire onboarding communications.
    • Conduct portions of new hire orientation in support of the VP of Talent as needed.
  • Benefits:
    • Possess an expert level of knowledge as it relates to all Company benefits. Stay abreast of industry related trends, laws and changes.
    • Assist employees with understanding the organization’s benefit offerings.
    • Serve as a liaison between the Company, Employees, Insurance Carriers and Brokers for such programs.
    • Coordinate with Administrative Assistants and benefit representatives for the purpose of scheduling benefit related meetings in all of the offices.
    • Strive to ensure employee/family comprehension of the benefit programs through communication and counseling as situations arise.
    • Help to design, evaluate and modify benefits policies to ensure that programs are in line with market practices, competitive and in compliance with statutory requirements.
    • Assist with reconciliation of monthly insurance invoices.
  • Perform other duties supporting all aspects of the Talent Department


  • Excellent analytical, project management, problem resolution and client service skills required
  • Strong interpersonal, written and verbal persuasion/communication skills
  • Ability to work independently, manage multiple tasks, set priorities in a fast paced environment
  • Ability to maintain an extremely high level of confidentiality
  • Advanced Excel skills with applied experience required
  • Ability to work effectively across teams and collaborate with others
  • Understanding of FLSA regulations and experience evaluating jobs for exemption a plus
  • High attention to detail
  • Exhibits good judgment and logical reasoning
  • 1-3 years related experience


We value people who are smart, passionate and get things done.  Fit is the most important criteria for us when hiring. We can always find “good technicians” but finding “good technicians” who can succeed in our environment is absolutely critical. So, when we say “fit,” what does that mean to us? To “fit” at WorkWave you must be:


  • Intellectually Curious and Passionate: You love figuring out what the problem is and finding a way to fix it. You enjoy coming to work each day and have a positive energy that the organization can see and feel.
  • Empathetic and Respectful: You truly appreciate other’s perspectives. You put yourself in others shoes and go out of your way to ensure that all perspectives are heard and understood before decisions are taken.
  • Team Player: You’re willing to jump in and help whenever and wherever needed by the team. Your goal is to find ways to provide value rather than call attention to your individual performance.

Analytical: You use data as a guide in your decision-making. You’re able to understand what data is needed, to parse that data in ways that provide key insights and summarize it for the team so that it can be used to drive the intended decisions.

Connect With Us!

Don't see a position that fits your skills? Connect with us for general consideration.